Refund policy

At G-Drobe 360, we take pride in creating high-quality products designed with care, purpose, and performance in mind. Because each product is carefully prepared and shipped to our customers, all sales are final and we do not offer refunds.

We want every customer to feel confident in their purchase, so we ask that you inspect your product immediately upon delivery. Please check that all items are included, the product is in good condition, and all features are working properly.

If you believe your product has a malfunction due to a manufacturing issue, please contact us as soon as possible after receiving your order. Our team will review the concern and provide next steps. Customers may be asked to submit photos, videos, order information, and a description of the issue so we can better understand and resolve the matter.

For any questions about how to use your product, charging, care, setup, or troubleshooting, please contact us before assuming the product is defective. Many common concerns can be resolved quickly with simple guidance from our team.

To request support, please email us at info@gdrobe360.com with your order number and a brief description of your concern.

Our goal is to make sure you feel supported, informed, and confident using your G-Drobe 360 product. Thank you for choosing us and trusting our brand.